Managing Relationships across the pond
It may sound like something for Kermit the frog, but no, I am talking about ‘Relationship Management’ and how the work here in the UK has been picked up in the USA. I recently starting working on the...
View ArticleOverview of the work in the JISC Relationship Management Programme
We thought it would be useful to provide a brief overview and update of the work taking place in the current Phase of the JISC Relationship Management Programme, as the projects are nearing completion...
View ArticleService Design is the future!
It is true to say that we are lucky enough at times to be able to work on something that really is interesting, and that for me is true of the world of ‘service design’. I encountered this area as part...
View ArticleSustaining Relationship Management – Beyond the Programme work
Thursday last week, 12 July, saw us run the final programme meeting for the JISC Relationship Management programme, which CETIS has provided Support and Synthesis since it began in 2009 ....
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